Shipping policy

Shipping Policy

Last updated: 21 December 2025

Thank you for shopping with us. Below are the details of how we process and ship orders.


1. Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order is processed, you will receive a confirmation email with shipping details.


2. Shipping Timelines

Estimated delivery timelines after dispatch:

  • Metro cities: 2–4 business days

  • Non-metro / Tier 2 & 3 cities: 4–7 business days

  • Remote locations: 7–10 business days

Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.


3. Shipping Charges

Shipping charges (if applicable) are calculated and displayed at checkout before payment.
We may offer free shipping on select orders, products, or during promotional periods.


4. Order Tracking

Once your order is shipped, tracking details will be shared via email or SMS.
You can use this to track your shipment in real time.


5. Delays & Exceptions

While we strive to deliver orders on time, delays may occur due to:

  • Courier partner issues

  • Incorrect or incomplete shipping address

  • Weather conditions or government restrictions

We are not responsible for delays beyond our control, but we will assist wherever possible.


6. Address Accuracy

Please ensure your shipping address and contact details are accurate at checkout.
We are not liable for orders delayed, returned, or lost due to incorrect address information provided by the customer.


7. International Shipping

Currently, we do not ship internationally.


8. Contact & Support

For any shipping-related queries, please contact us at:

Email: arfaali360@gmail.com
Phone / WhatsApp: 9875371453